Comments on: Plugin Support Forum is Up!

By: Thaya Kareeson

Thaya Kareeson — Wed, 12 Aug 2009 16:27:44 +0000

Thank you for your kind words Scott!

By: Scott

Scott — Wed, 12 Aug 2009 00:15:17 +0000

Great Work – I am just now following your work and I really Appreciate your Community Involvement in improving Wordpress in Plugin Development and helping out us that are trying to learn

By: Blog Design Lab

Blog Design Lab — Fri, 08 May 2009 22:19:10 +0000

Good news !

By: redwall_hp

redwall_hp — Thu, 07 May 2009 04:28:59 +0000

I see you took my advice and went the premium support route. It's something I've been considering myself, though I haven't made a decision yet. I've also thought about just saying "send me bug reports, and other important requests by email, but keep customization requests to the WordPress.org forum."

I like how you've set things up though. It seems like it should work well.

By: Thaya Kareeson

Thaya Kareeson — Wed, 06 May 2009 21:36:57 +0000

Thanks Matt for your idea. Hopefully, it will work out well.

By: Thaya Kareeson

Thaya Kareeson — Wed, 06 May 2009 20:55:15 +0000

Thanks Kaspars! I'm quite interested to see how the model works too. I hear everybody talking about it so I just decided to try it out to see what will happen.

I will probably write a post about it later once I have gather enough data and experiences.

By: Kaspars

Kaspars — Wed, 06 May 2009 20:19:38 +0000

Thaya, I just wanted to let you know that being a WordPress plugin developer myself, I still support your initial idea of adding a widget to the dashboard. For the average WordPress user it might be really hard to understand the enormous amount of time you devote to developing those plugins and the fact that the return on time invested is close to a few cents an hour.

And secondly — dashboard widget is only a dashboard widget — one can disable it in two clicks.

It would be really interesting to now how this support forum model works out for you.